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At Appraiser X Suite, we offer a wide range of office support services designed specifically for real estate appraisers… Built by appraisers and appraisal coordinators, we understand your unique challenges of balancing client demands, administrative tasks, and maintaining the core work of appraising properties.
Our goal is to free you from the burdens of managing your business solo so that you can focus on what truly matters — appraisals, work-life balance, and business growth!
pert Service,
perienced Solutions,
ceptional Results!
Xperienced Solutions, Xpert Service, Xceptional Results!
Xperienced Solutions, Xpert Service, Xceptional Results!
Built by appraisers, we understand your unique challenges of balancing client demands, administrative tasks, and maintaining the core work of appraising properties.
Tailored Support for Your Appraisal Business
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Appraisers are doing more than ever — and it's taking a toll.
They expect appraisers to:
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Monitor emails and phone calls
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Respond to clients and handle revisions
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Schedule appointments and manage your calendar
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Stay on top of constant updates and requests
All while trying to focus on what you were actually trained and licensed to do: appraise.
This overwhelming workload leads to:
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Burnout
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Missed deadlines
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Slower turnaround times
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Lost opportunities to grow your business
Services for Appraisers
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We don’t offer generic office support…
At AXS, we provide specialized services that cater to the specific needs of real estate appraisers.
Our team of Xperienced appraisal coordinators understand the intricacies of this industry. We work as an Xtension of you, handling your day-to-day operations with the same level of care and professionalism you would yourself.
ValQuest Property
Solutions
The Appraiser X Suite team has been a pivotal business decision for me. My firm now benefits from trusted state-side administration that is focused and specializes in appraisal specific administrative duties. It has been a "plug-and-play" value add for us and has provided more time in the day for appraisers to focus on billable tasks and analysis. Best decision I have made for my firm!
Alejandro Ford
Precision Valuations
This team is dependable and consistent on professionally handling administrative duties with a client focused approach and utilizing industry knowledge to not only ensure client satisfaction, but go the extra mile!
Rob Bodkin
North Sound Valuation
I’ve been using Appraiser X Suite since late last year, and they’ve been excellent. My business needed a full-time, on-shore solution for phone answering, scheduling, and order management, without the cost of hiring a 40-hour-per-week local employee. Appraiser X Suite delivered.
Marissa and Janine have been fantastic to work with. Our firm does a little over 50% private work, and they handle all those incoming calls during business hours, converting inquiries into scheduled clients. That alone makes their service worth it.
Sage Appraise
I highly recommend the AXS Client Services Team for their exceptional professionalism and reliability. Their attention to detail, timely responses, and clear communication have optimized my business operations, particularly in coordinating inspections and managing updates. Their expertise has allowed me to operate more efficiently and confidently, making them an invaluable partner for anyone in need of outstanding service.
AXS Staff Member
Appraiser X Suite is more than just a workplace; it's a community. From day one, I felt welcomed and valued. The open communication and collaborative spirit are contagious. My colleagues are incredibly supportive and always willing to lend a helping hand. The company truly invests in its employees, offering opportunities for growth and professional development. I'm proud to be part of a team that is passionate about delivering excellence and making a positive impact on the appraisal industry.
Smart Valuations
Appraiser X Suite was a lifesaver! When I needed to extend a due date, their client services team was incredibly responsive and helpful. They quickly assisted with my request and using the proper AMC lingo, ensured a smooth process and alleviated unnecessary stress. I highly recommend their services for their professionalism and efficiency. The team at Appraiser X Suite truly cares about their clients and they go the extra mile to ensure a positive experience.
Testimonials
Services Summary
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Provide daily updates to appraiser’s clients via client site or email
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Request due date extensions as necessary
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Monitor all orders
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Track order issues, alert appraiser of upcoming deadlines
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Provide assistance with questions pertaining to orders, clients, and general inquiries
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Assist with workflow questions
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Request additional appraisal forms as needed
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Upload supporting documentation for fee increases and upcharges
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Request reassignments if necessary
Client Communication
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Monitor all incoming emails
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Provide requested appraiser information
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Sort, organize, and/or forward necessary emails according to preferences
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Provide order updates for any clients without websites
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Upload received documents to corresponding order in CRM
Email Monitoring
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Provide bids as requested by appraiser’s clients (AMCs, lawyers, private, etc)
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Accept or decline order opportunities as directed by appraiser
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Consult on atypical properties, log, monitor and update assignment preferences
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Log new orders
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○ Review all documents provided
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○ Collect or request any additional necessary documentation
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○ Review and confirm signatures on documentation as necessary
Order Management
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Log and organize revisions
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Monitor progress of revisions and update appraiser’s clients
Revision Management
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Input all client (appraiser) information CRM
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Customize order notifications, dashboard views, order details page views, dropdown lists, and order workflows
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Tailor fit to specific needs and preferences
CRM and Workflow Setup
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Maintain accurate listings of all current appraiser clients, website links, usernames, and passwords, along with client contact information
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Upload license renewal as necessary
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E&O Policy renewal annually
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W-9 annually
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Monitor coverage area changes
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Update products and fees as necessary
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Provide vacation status as needed
Profile Maintenance
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Answer all incoming calls, take messages, and forward necessary calls to voicemail
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Answer questions as instructed
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Maintain a professional appearance and approach
Phone Management
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Set inspection appointments based on appraiser calendar and location
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Update and monitor appraiser inspection calendar
Scheduling
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Update CRM and appraiser clients with inspection dates, including but not limited to cancellations, reschedules, and no shows
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Request any necessary trip fees for no show appointments
Logistics
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Set up appraiser information for all provided clients
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Upload license, E&O Policy, and any other requested documentation
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Set up coverage areas and enter product fees
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Provide regular updates of appraiser profile status to appraiser
Profile Setup/Management
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Create monthly invoices for appraiser clients as directed
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Send payment links from CRM
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Log payments in CRM
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Manage ACH
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Request, track and organize end-of-year 1099s from appraiser clients
Accounting
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