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At Appraiser X Suite, we offer a wide range of office support services designed specifically for real estate appraisers… Built by appraisers and appraisal coordinators, we understand your unique challenges of balancing client demands, administrative tasks, and maintaining the core work of appraising properties.
Our goal is to free you from the burdens of managing your business solo so that you can focus on what truly matters — appraisals, work-life balance, and business growth!
pert Service,
perienced Solutions,
ceptional Results!
Xperienced Solutions, Xpert Service, Xceptional Results!
Office Support Solutions Built Specifically for AMCs
We understand your unique challenges of balancing client demands, administrative tasks, and maintaining the core work of managing appraisals.
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AMCs are stretched thin — and it’s hurting performance
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They expect AMCs to:
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Manage hundreds of appraisal orders at once
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Field constant calls and emails from lenders and appraisers
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Track revisions, compliance, and ever-changing guidelines
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Keep tight turnarounds while balancing quality and client demands
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All while trying to focus on what you were actually built to do: deliver accurate, on-time appraisals at scale.
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This overwhelming workload leads to:
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Strained vendor relationships
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Delays and missed deadlines
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Quality control issues
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Loss of trust from lenders and clients
Support for Appraisal Management Companies
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We don’t offer generic office support…
At AXS, we provide specialized services that cater to the specific needs of Appraisal Management Companies.
Our team of Xperienced appraisal coordinators understand the intricacies of this industry. We work as an Xtension of you, handling your day-to-day operations with the same level of care and professionalism you would yourself.
Reduce Overhead & Staffing Costs
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AMCs can avoid the cost of hiring, training, and maintaining full-time admin staff with our services.
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No salaries, no benefits, no extra office space, just expert AMC support when you need it!
Faster Turnaround Times
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Our team keeps orders moving quickly by handling scheduling, chasing reports, and following up without delays.
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Your clients get their reports faster, you get paid faster.
Consistent Client Communication
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Our team will manage updates, calls, and follow-ups, so no client ever feels ignored.
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Happy lenders = repeat business. We keep your relationships strong!
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Flexible, Scalable Support
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Whether an AMC is handling 10 orders a week or 500, you scale up or down instantly.
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Never get overwhelmed with orders again.
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Scale your team with zero hiring headaches.
AMC-Specific Expertise
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Our Team already understands the appraisal workflow, order tracking software, and lender expectations.
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No generic VAs, we’re AMC specialists who speak your language.
Full-time zone availability
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Cover time zones and after-hours orders for nationwide AMCs.
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Your business never sleeps — neither do we!
Technology-Integrated Workflow
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We can plug into your existing technology platforms (Mercury, Appraisal Scope, Anow, etc.) without downtime.
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We integrate seamlessly into your current process — no retraining required!
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ValQuest Property
Solutions
The Appraiser X Suite team has been a pivotal business decision for me. My firm now benefits from trusted state-side administration that is focused and specializes in appraisal specific administrative duties. It has been a "plug-and-play" value add for us and has provided more time in the day for appraisers to focus on billable tasks and analysis. Best decision I have made for my firm!
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Alejandro Ford
Precision Valuations
This team is dependable and consistent on professionally handling administrative duties with a client focused approach and utilizing industry knowledge to not only ensure client satisfaction, but go the extra mile!
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Rob Bodkin
North Sound Valuation
I’ve been using Appraiser X Suite since late last year, and they’ve been excellent. My business needed a full-time, on-shore solution for phone answering, scheduling, and order management, without the cost of hiring a 40-hour-per-week local employee. Appraiser X Suite delivered.
Marissa and Janine have been fantastic to work with. Our firm does a little over 50% private work, and they handle all those incoming calls during business hours, converting inquiries into scheduled clients. That alone makes their service worth it.
Sage Appraise
I highly recommend the AXS Client Services Team for their exceptional professionalism and reliability. Their attention to detail, timely responses, and clear communication have optimized my business operations, particularly in coordinating inspections and managing updates. Their expertise has allowed me to operate more efficiently and confidently, making them an invaluable partner for anyone in need of outstanding service.
AXS Staff Member
Appraiser X Suite is more than just a workplace; it's a community. From day one, I felt welcomed and valued. The open communication and collaborative spirit are contagious. My colleagues are incredibly supportive and always willing to lend a helping hand. The company truly invests in its employees, offering opportunities for growth and professional development. I'm proud to be part of a team that is passionate about delivering excellence and making a positive impact on the appraisal industry.
Smart Valuations
Appraiser X Suite was a lifesaver! When I needed to extend a due date, their client services team was incredibly responsive and helpful. They quickly assisted with my request and using the proper AMC lingo, ensured a smooth process and alleviated unnecessary stress. I highly recommend their services for their professionalism and efficiency. The team at Appraiser X Suite truly cares about their clients and they go the extra mile to ensure a positive experience.
Testimonials
Services Summary
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Provide daily updates to appraiser’s clients via client site or email
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Request due date extensions as necessary
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Monitor all orders
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Track order issues, alert appraiser of upcoming deadlines
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Provide assistance with questions pertaining to orders, clients, and general inquiries
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Assist with workflow questions
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Request additional appraisal forms as needed
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Upload supporting documentation for fee increases and upcharges
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Request reassignments if necessary
Client Communication
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Monitor all incoming emails
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Provide requested appraiser information
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Sort, organize, and/or forward necessary emails according to preferences
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Provide order updates for any clients without websites
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Upload received documents to corresponding order in CRM
Email Monitoring
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Provide bids as requested by appraiser’s clients (AMCs, lawyers, private, etc)
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Accept or decline order opportunities as directed by appraiser
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Consult on atypical properties, log, monitor and update assignment preferences
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Log new orders
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โ Review all documents provided
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โ Collect or request any additional necessary documentation
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โ Review and confirm signatures on documentation as necessary
Order Management
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Log and organize revisions
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Monitor progress of revisions and update appraiser’s clients
Revision Management
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Input all client (appraiser) information CRM
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Customize order notifications, dashboard views, order details page views, dropdown lists, and order workflows
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Tailor fit to specific needs and preferences
CRM and Workflow Setup
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Maintain accurate listings of all current appraiser clients, website links, usernames, and passwords, along with client contact information
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Upload license renewal as necessary
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E&O Policy renewal annually
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W-9 annually
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Monitor coverage area changes
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Update products and fees as necessary
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Provide vacation status as needed
Profile Maintenance
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Answer all incoming calls, take messages, and forward necessary calls to voicemail
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Answer questions as instructed
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Maintain a professional appearance and approach
Phone Management
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Set inspection appointments based on appraiser calendar and location
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Update and monitor appraiser inspection calendar
Scheduling
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Update CRM and appraiser clients with inspection dates, including but not limited to cancellations, reschedules, and no shows
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Request any necessary trip fees for no show appointments
Logistics
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Set up appraiser information for all provided clients
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Upload license, E&O Policy, and any other requested documentation
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Set up coverage areas and enter product fees
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Provide regular updates of appraiser profile status to appraiser
Profile Setup/Management
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Create monthly invoices for appraiser clients as directed
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Send payment links from CRM
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Log payments in CRM
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Manage ACH
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Request, track and organize end-of-year 1099s from appraiser clients
Accounting
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